The issue
This Quebec manufacturing company encounters production diiculties related to the quality control of the metal surface finish of the parts produced (faucets). Parts must be free of defects before being shipped to the customer. Visual inspection is carried out manually by inspectors. The underlying issues are: 1. Inconsistency of parts inspection - defects not found or acceptable parts rejected 2. Non-optimal production rate - manual visual inspection is a bottleneck and thus slows down the whole production. 3. Diiculties in recruiting inspectors due to labor shortages.
Initial situation
Inspection consistency issues | Manual process | Slowdown in production |
under or over quality of parts’ inspection | Inspectors who carry out the control quality of parts manually |
Inspection is a production bottleneck
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