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Vecna Robotics is the autonomous mobile robot (AMR) company that helps distribution, warehousing, and manufacturing organizations streamline their materials handling and logistics operations. Pivotalâ„¢, our proprietary orchestration engine, integrates with existing warehouse management systems for a coordinated approach that maximizes throughput, operational efficiency, and human + robot collaboration. Our robots are backed with 24/7 US-based live support and proactive monitoring for industry-leading 99%+ uptime.

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Vecna Robotics Boosts Commitment to Customer Service with New Hire Scott Brown as VP of Customer Experience

POSTED 09/18/2018

Vecna Robotics, a leader in autonomous material handling, confirmed hiring Scott Brown as Vice President of Customer Experience. This hiring ensures Vecna Robotics delivers on their customer-first philosophy as they tackle booming demand. Brown, an industry veteran with over twenty-five years of operational management in fast-paced, high-growth companies, understands customer service is vital to organizational success.

Brown shared, “Vecna Robotics cares as much about their customer’s success as they do their own. This dedication will not waiver as the company grows. I look forward to expanding a culture which creates valued customer experiences. Ensuring customer satisfaction as the company scales will lead to high market growth.”

“Scott’s experience in the robotics industry is unmatched. He brings a wide-scope of talent in the areas of strategic planning, leadership, and team-building. He’ll work with our team to exceed customer expectations and build loyal partnerships,” praised Dan Patt, CEO of Vecna Robotics.

Brown’s experience includes his tenure at Symbotic, a privately-owned end-to-end robotic automation warehouse storage and retrieval solution (ASRS), where he served as VP of Operations and Support. Previously, Brown was National DCP for Dunkin Donuts as VP of Operations. Prior experience also includes PepsiCo, Walmart, Staples, and Dean Foods.

About Vecna Robotics
Vecna Robotics delivers Automated Material Handling, Hybrid-Fulfillment, and Workflow Optimization solutions featuring self-driving vehicles driven by a learning autonomy stack. Their solutions are delivering value to customers in the distribution, warehousing, and manufacturing sectors. Vecna Robotics’ unique orchestration engine technology, Pivot.al, allows diverse robot types and humans to work together seamlessly and to flexibly yield an adaptive business solution, capable of meeting the increasingly unpredictable market needs.

For more information visit https://vecnarobotics.com/. Follow us on Twitter @VecnaRobotics.

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