Case Studies
MAG1000 Pallet Lifter for Warehouse Inbound Put-Away Automation
Title:
MAG1000 Pallet Lifter for Warehouse Inbound Put‑Away Automation
Client Overview:
A third‑party logistics provider wanted to streamline its warehouse operations, particularly the inbound and outbound handling of pallets. They moved a high volume of pallets manually every day and needed an automation solution that could integrate seamlessly with existing workflows and infrastructure—no changes to flooring or layout, no disruption to their day‑to‑day operations.
Key Stats:
- Productivity improvement: 100% increase
- Safety and efficiency improvement: 100% increase
The Problem
The client faced three main challenges:
- Manual Pallet Movement: Moving hundreds of pallets by hand slowed operations and created inefficiencies.
- Infrastructure Constraints: They needed a system that would work with their current warehouse setup without requiring any modifications.
- Safety and Productivity: The goal was to boost throughput without exposing workers to additional risk—especially in a facility where forklifts and people move in close quarters.
Our Solution
Botsync introduced the MAG1000 Pallet Lifter AMR equipped with SyncOS. This automated system transfers loaded pallets from inbound staging points to storage aisles and vice versa. Operators fill a pallet, then use a tablet to dispatch an AMR to move it to the desired location. The solution is customized to the client’s workflow and does not require any changes to the existing warehouse infrastructure.
Key Features
Automation of Pallet Handling
The MAG1000 handles pallets weighing up to 1000 kg and transports them automatically. This replaces manual pushing and shuttling, speeding up workflow and freeing staff for higher‑value tasks.
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SyncOS Integration for Workflow Management
With SyncOS, operators can schedule pallet transfers and adjust routes or workflows directly from an intuitive interface. Creating or modifying routes and maps is as easy as using a smartphone app.
Advanced Safety & Navigation
The system uses 360‑degree sensors and safety‑rated scanners to navigate through narrow aisles. Visual indicators—green for movement, purple for docking, and orange for idle—allow nearby forklift drivers and workers to easily understand the AMR’s status.
Impact on Operations
- Enhanced productivity without infrastructure changes: Pallet handling became faster and more efficient while fitting seamlessly into the existing layout.
- Improved safety and labor efficiency: Workers were reassigned to higher‑value tasks, reducing physical strain and improving overall safety.
- Scalability for future growth: The MAG1000’s flexibility allows it to be adapted to other warehouse processes, such as outbound handling and packaging, supporting future expansion.
Conclusion
Botsync’s MAG1000 Pallet Lifter and SyncOS have transformed inbound put‑away operations for this logistics provider. The solution eliminated manual pallet handling, doubled productivity, improved safety, and fit perfectly within existing infrastructure—all without interrupting daily operations.
Botsync Pte Ltd
Botsync offers a unified automation platform SyncOS™ and dependable AMR hardware that simplify AGV, AMR, and equipment integration. We help partners eliminate multi-vendor complexity, streamline workflows, and deploy reliable automation across diverse facilities with greater speed and confidence.
Discover how Botsync Pte Ltd can support your automation journey with their complete range of solutions and expertise.
Visit Company WebsiteBotsync’s automatic mobile robots want to lift APAC’s logistics sector to the next level
Botsync’s automatic mobile robots want to lift APAC’s logistics sector to the next level
Botsync earns Robotics - Manufacturing accolade at SBR Technology Excellence Awards 2025
Botsync earns Robotics at SBR Technology Excellence Awards 2025
Singapore’s Botsync closes seed round to scale up its heavy-duty autonomous mobile robot solutions
Singapore’s Botsync closes seed round to scale up its heavy-duty autonomous mobile robot solutions



