Case Studies
Faster, smoother travel: Cincoze embedded computer powers smart subway ticket machine
POSTED 11/26/2024
Cincoze’s customer is a world-renowned Western European high-tech company focused on aviation, aerospace, defense, security, and more. They provide innovative technologies and solutions for government agencies, defense departments, infrastructure operators, and business customers.
Smart ticket machines keep transportation moving smoothly. On the customer-facing side, they support multiple languages and various payment methods, so they accelerate ticket purchasing and reduce queue times for travelers. On the backend, they collect valuable passenger travel data that helps operating units optimize services. This makes the smart ticket machine indispensable for modern public transportation. Our customer chose the Cincoze embedded computer (DC-1100) for integration into their smart ticket machine destined for the subway ticketing system in one Southern European country.
Product Requirements
Small size for limited installation space
Since the installation space in the smart ticket machine is limited, the embedded computer must be small enough to fit.
Various peripheral connectors
The smart ticket machine must perform multiple tasks, including displaying fare information, supporting multiple payment methods, printing tickets and receipts, monitoring security, and connecting to the control center to collect real-time schedule information and send purchase data. The embedded computer must have a sufficient variety of I/O interfaces for different peripheral devices and network connectivity options.
24/7 uninterrupted operation
Although often installed indoors, ticket machines may be placed outdoors, so the effects of severe temperature fluctuations, moisture, dust, and vibration must be considered. The embedded computer must be shock and vibration resistant, and capable of working across a wide range of temperatures. Long-term stable operation is also non-negotiable.
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Why Cincoze?
Compact and easy to install
The Cincoze DC-1100 embedded computer has a compact design with dimensions of only 185 x 131 x 56.15 mm. It fits in the limited space inside the smart ticket machine and supports wall mounting and DIN rail installation, making it suitable for the installation needs of most ticket machines.
Meets multiple tasks
The DC-1100 has all the serial connections for the smart ticket machines’ peripheral devices. The touchscreen display connects through the DisplayPort interface so passengers can easily purchase self-service tickets; the COM port supports ticket and receipt printers; the USB interface integrates with RFID/NFC modules and QR code scanners for diverse payment options; and the LAN interface and PoE can support real-time monitoring. Regarding data transfer, the DC-1100 offers high-speed data transmission through the LAN interface or wireless connectivity through a wireless module installed in the Mini PCIe slot. This connectivity enables real-time traffic updates from the control center to inform passengers and synchronization of data to the backend to improve operational efficiency.
Rugged design for stable operation
To ensure uninterrupted 24/7 operation of the subway station, the DC-1100 embedded computer adopts a cableless and fanless design, wide temperature (-25 to 70°C) and wide voltage (9 to 48VDC) support, and shock and vibration resistance (5G/50G) to adapt to the environment and power fluctuations of subway stations. The DC-1100 passes CE, UKCA, FCC, and ICES-003 Class A EMC certifications with overvoltage and overcurrent protections that effectively resist external electromagnetic interference and ensure stable operation of the ticketing machine.