Member Since 2020

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With nearly 40 years of experience in servicing complex electronic devices and industrial equipment, Quest International has the tools and expertise to provide total back-end product support for Industrial Original Equipment Manufacturers (OEMs) worldwide. From on-site field service to depot repair from any of our 30 global facilities to supply chain logistics and end-user training on the device itself — Quest has the skill set and the capacity to manage your product’s life-cycle. By leveraging these services, your organization can focus on developing the next generation of devices and growing market share. Partner with Quest to serve as short term burst capacity or long term to augment your service operations. We are flexible and quick to respond. Working with Quest will help you reduce solution development time, cost, and risk.

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Electronics/Electrical Components and Medical Devices Electronics/Electrical Components , Medical Devices , Military/Defense , Robotics , and Rubber

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Quest 3rd Party On-site Hardware & Data Center Management Services

POSTED 12/14/2020

Quest 3rd Party On-site Hardware & Data Center Management Services

We understand that one size does not fit all. Quest takes a fit-for-purpose approach with our clients. While a preventive management approach to implement a managed service is preferred, there may be situations where companies need IT support only when required.

Quest provides flexible quality on-demand support as needed. Our break-fix and on-demand installs, moves, adds and changes (IMAC) services, allow us to provide the proper IT services your organization requires, as well as the necessary hardware — all without incurring unnecessary costs while managing your IT capital investment.

Our field service and depot repair experts can supplement your internal IT resources by providing additional bandwidth, knowledge, and geographic coverage. Many of our customers find our break-fix and IMAC services most valuable for out of warranty, end-of-life (EOL) and legacy products and systems.

Companies with remote offices, branch locations with minimal IT infrastructure, and installations supported by internal IT staff with new equipment that’s unlikely to require repairs, upgrades or updates — also find great value in Quest’s flexible service offerings..

Let us right-size our break/fix and IMAC services to fit your needs, including:

  • In and Out of Warranty Service
  • Basic and Component Level Product Repairs
  • System or Site Equipment Moves / Upgrades
  • On-site Hardware Remediation
  • Hardware / Software Upgrades
  • Board Diagnosis and Exchanges
  • Complete System Exchange