Digital service innovation can ensure that autonomy fits in with human society
| By: Martin Cookson
They are already physically loading our online shopping baskets, vacuuming our homes and maintaining our lawns. But what will it take for automated and autonomous systems to proliferate across industry and society – on the roads, city streets, building sites, fields, factories, and schools? The answer is digital service innovation that seamlessly integrates AI, communications, sensors and software into the societal ecosystem. And the consequence will be a truly interactive and autonomous digital society with humans and machines collaborating in one and the same loop.
Read the full article by Martin Cookson, Director of Service Innovation, for more insights on how autonomy will shape, shift and impact our society.