Career Center
Account Manager/Business Development
Mission Design & Automation
Posted on 05/06/2025
Location
Holland, Michigan, USA
Description
Shape What's Next in Automation—Together
At Mission Design & Automation, we believe great automation starts with listening. As an Account Manager, you'll be the voice of the customer—working shoulder-to-shoulder with our engineering team to craft automation systems that make a lasting difference. We’re looking for someone who thrives on solving complex problems, values craftsmanship, and is ready to build something meaningful.
What You’ll Do
- Understand What Matters
Build strong customer relationships by listening well and asking the right questions. - Design with Purpose
Collaborate with our talented team to concept custom automation systems that deliver real ROI—and reflect the high standards we hold ourselves to. - Keep It Real
Communicate clearly and honestly through every stage of the process—from first conversation to post-installation follow-up. - Drive Growth Through Trust
Earn repeat business through integrity, responsiveness, and care. Your relationships are built to last. - Keep Learning, Stay Curious
Stay on top of industry trends and bring new ideas to the team and our customers. - Be There in Person
On-site visits are key to understanding customer operations and earning trust. Travel is part of the job.
What You Bring
- A humble, curious approach to solving problems and building partnerships
- 3+ years in custom automation, preferably with concepting or design/build experience
- Strong communication skills—whether it's a sketch on a napkin, a CAD model, or a conversation
- A technical foundation (engineering or machine design background is a plus)
- A self-starter mindset with follow-through, attention to detail, and customer-first thinking
- Comfort with Microsoft Office and CRM tools
Why Mission?
- We’re a West Michigan team of thinkers, builders, and problem-solvers who care about our craft and each other.
- You’ll join a culture that values quality, humility, and teamwork over ego.
- We don’t chase shiny things—we build long-term relationships and do right by our customers.
- Your voice matters here. We’re growing, and we want people who want to grow with us.
If you’re excited about this role, but don't check every box – apply anyway. We understand that you might bring strengths and perspectives we haven’t thought of yet. We’re more interested in the right mindset than a perfect resume—so if you’re curious, collaborative, and committed to doing great work, we’d love to hear from you.
Major Duties & Responsibilities
What You’ll Do
- Understand What Matters
Build strong customer relationships by listening well and asking the right questions. - Design with Purpose
Collaborate with our talented team to concept custom automation systems that deliver real ROI—and reflect the high standards we hold ourselves to. - Keep It Real
Communicate clearly and honestly through every stage of the process—from first conversation to post-installation follow-up. - Drive Growth Through Trust
Earn repeat business through integrity, responsiveness, and care. Your relationships are built to last. - Keep Learning, Stay Curious
Stay on top of industry trends and bring new ideas to the team and our customers. - Be There in Person
On-site visits are key to understanding customer operations and earning trust. Travel is part of the job.
Minimum Skills & Abilities
What You Bring
- A humble, curious approach to solving problems and building partnerships
- 3+ years in custom automation, preferably with concepting or design/build experience
- Strong communication skills—whether it's a sketch on a napkin, a CAD model, or a conversation
- A technical foundation (engineering or machine design background is a plus)
- A self-starter mindset with follow-through, attention to detail, and customer-first thinking
- Comfort with Microsoft Office and CRM tools
Minimum Education & Experience
What You Bring
- A humble, curious approach to solving problems and building partnerships
- 3+ years in custom automation, preferably with concepting or design/build experience
- Strong communication skills—whether it's a sketch on a napkin, a CAD model, or a conversation
- A technical foundation (engineering or machine design background is a plus)
- A self-starter mindset with follow-through, attention to detail, and customer-first thinking
- Comfort with Microsoft Office and CRM tools
Member Since 2020
Mission Design & Automation develops custom process and equipment solutions that simplify automation for North American manufacturers. We help companies: Conceptualize, specify, build, program, and install new automation solutions that improve safety, speed, quality, repeatability — and revenue. Manufacturers turn