Account Manager

Macnica Americas

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Posted on 12/18/2024

Location

Hybrid - Novi, Michigan

Description

As an Account Manager, you will support automotive T1/T2 customers with semiconductor products, managing multiple clients and suppliers to meet all customer requirements. This role demands excellent timeline management, business acumen, and professional communication skills. Travel is required a few times a month.

The Perks:

• Vacation and Leave: 15 days of vacation, national holidays, and paid sick time off.
• Retirement Plan: 401(k) with company matching.
• Medical, dental, and vision insurance.
• Employer paid short-term and long-term disability coverage.
• Health savings and flexible spending accounts.
• Comprehensive life insurance coverage.
• Interact with suppliers from all over the world.
• Opportunities to attend industry trade shows across the U.S., Europe, and Asia.
• Be part of an amazing team in a friendly work environment.

Major Duties & Responsibilities

Program management

• Manage a customer program life cycle from design, PPAP, safe launch, SOP, PCN, allocation and/or EOL by customer and by parts number.
• Conduct high level technical discussions with engineering to increase new opportunities.
• Can obtain program information from a customer to manage production pipe line (supply & demand) or new business opportunity.
• Manage customer programs information in Excel & PowerPoint in timely manner.
• Update monthly automotive market.
• Understand semiconductor supplier and customer market environment including acquisitions to maintain Macnica’s position in a distribution market.

Supply chain management

• Ability to work with Material Planners to manage processing quote, customer forecast/orders, based on supplier lead time.
• Experience with facilitating trucking, expediting, pushing-out or cancelling P/O depending on customer requirements. 
• Ability to manage supply and demand without creating short-supply or dead-inventory based on customer FCT.
• Ability to manage line down situation.
• Ability to manage aging inventory.
• Understand and manage all N.A. automotive logistics requirements including WMS, Label, barcode, and traceability to meet customer needs.

RFQ & Credit requirements

• Experience negotiating and managing RFQ & cost reduction based on customer programs to meet customer requirements.
• Analyze and calculate cost, resales, profitability and/or usage.
• Manage  profitability during a cost negotiation.

Pricing

• Ability to negotiate annual cost reduction between customer and supplier to increase sales & profitability.
• Ability to propose appropriate RFQ
• Ability to create and accurately and organize customer data leveraging Excel.

Reporting

• Update daily & weekly activities without delay in timely manner.
• Update, review and manage Weekly POS, BKLG, INV to meet a company goal.
• Update, review and manage monthly, quarterly, yearly forecast with suppliers.

Quality Responsibility

• Manage process including PPAP, PCN, Failure analysis, 8D and/or quality documentation between supplier and customer working with quality team to meet customer requirements.
• Support PCN partnered with the quality team.
• Provide high level technical assistance with material verification resolution, specification or drawing exceptions.
• Ability to manage all traceability data in Excel and/or PowerPoint.
• Ability to manage all quality related issue based on a customer requested timeline.

Communication

• Ability to summarize all business opportunities both verbally and in writing.
• Ability to manage all internal/external email, phone call, or message without delay to keep our position strong in timely & professional manner.
• Ability to understand & perform manager’s request in timely manner.
• Be team orientated.

Relationship Management

• Cultivate and strengthen relationships with existing Tier 1 and OEM customers to ensure long-term business partnerships.
• Engage proactively with current customers to identify and pursue additional sales opportunities across various offerings.

Other

• Must travel mainly throughout the mid-west, eastern region and Mexico.
• Additional time may be required determined by customer/supplier needs.
• Global communication in different time zone mainly Japan required.

Minimum Skills & Abilities

• Experience: 3-5+ years in the semiconductor industry, with a focus on automotive accounts, preferably in an account management role.
• Experience working with T1/T2 Automotive accounts
• Industry Knowledge: Proficient in understanding and articulating the role of distributors and executing responsibilities within the semiconductor and automotive markets.
• Risk Management: Strong aptitude for risk management, aligned with the semiconductor QCDD standards.

Compensation:

• Pay: $100K - $120K per year, commensurate with experience and qualifications.

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