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Account Manager

SICK, Inc.

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Posted on 08/25/2022


Chicago, IL Milwaukee, WI



This position has primary responsibility for supporting and growing profitable SICK sales and market share within a strategic industry, at named accounts with a passion and drive for success within the industrial automation industry. This position will be involved in strategic, complex sales with a focus on products, services, systems, and solutions selling.

Major Duties & Responsibilities


  • Be the trusted technical advisor to our customers. Introduce and sell SICK solutions and Lifetime Services to both existing and new account prospects to achieve established goals and grow market share through solution selling.
  • Use and accurately maintain the company’s CRM system for all customer and sales process data to ensure teamwork, collaboration, and global transparency towards providing an amazing customer experience.
  • Develop direct customer relationships using deep understanding of customers business needs, production applications, and technical language utilized in their industry.
  • Use consultative sales techniques and solutions that are differentiated to improve customer production quality control and production efficiency, based on SICK Sales Power (SSP) to uncover customer needs and solve difficult applications.
  • Provide an amazing customer experience and accurately managing customer communications and SICK customer relationship with named accounts.
  • Identify and qualify business and customer opportunities and/or threats; understand the account potential, competitors, and position in the market and requirements for doing business.
  • Be responsible for new leads and potential opportunities for new and diverse product applications through continued product, industry, and client research.
  • Introduce SICK new products, solutions, systems, and Lifetime Services with a sense of urgency and entrepreneurialism.
  • Form an Account Sales Team comprising sales colleagues, specialists, national product managers, and other colleagues, as appropriate, to maximize our share of wallet.
  • Develop strategic account plans for target customers and opportunities.
  • Pursue Sales Excellence, developing skills, knowledge, and competencies to continuously improve performance. Complete annual performance objectives and performance reviews with Supervisor.
  • Capitalize on development and training opportunities to position yourself for highest levels of performance recognition and continued career development.
  • Keep abreast of market and competitive activity; recommend actions in areas where competitor activities are having a negative impact on sales goals.
  • Participate in trade shows, prepare and give marketing/sales presentations to technical societies, etc.
  • Carry out other duties and responsibilities as may be assigned or required.

Minimum Skills & Abilities


Education and Experience:

  • Four-year degree in a technical field with either an academic or an experiential orientation toward technical sales.
  • Prior sales experience involving sales of complex, high technology industrial control products through direct sales, and/or regional distributors is required.
  • Prior technical industry experience outside of sales is preferred.

Other Qualifications:

  • Able to travel regionally up to four days a week.
  • High degree of direct sales management skills and the implementation of account sales plans through a network of direct and indirect sales channels.
  • Able to manage consistently to a common plan, providing sales leadership in the implementation of corporate sales strategies.
  • Fundamental leadership in sales management, opportunity assessment, and excellent communication and interpersonal skills with a global mindset.
  • Able to work as a team to solve problems and create strategic plans through shared knowledge.
  • Must be flexible, resilient and open to change.
  • A self-starter with strong motivation and desire for continuous learning and improvement.
  • Possess general knowledge of software applications and technologies within automation.
  • Computer proficiency with Microsoft and Internet applications.
  • Able and willing to work alternative schedules including weekend, and on-call hours as needed.
  • Legally permitted to work in the United States.
  • Able to work in a general office environment.

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Whether safeguarding robot assembly areas or inspecting in-process or finished product, companies can count on SICK for innovative products and top-notch expertise to deliver a wide range of product application solutions. Products from SICK initiate, inspect, confirm, monitor and safeguard the movement of product in a variety of industries that use robotics for automation. With the customer as our focus and innovation as our guide, SICK is equipped to deliver unique and superior products to

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