Career Center

Inside Account Manager

Advantage Industrial Automation

Apply for this Position

Posted on 03/16/2023


Duluth, GA 30096


The Inside Account Manager (IAM) is an integral part of the sales process by collaborating with outside sales to provide hardware, software and service support to their assigned customers. The IAM will create pricing quotes for customers’ needs, process purchase orders, and track orders to provide status and updates for their customers. This role works directly with customers and with the Outside Sales Team and reports to the Inside Sales Manager (There is no cold calling in this position.)

Advantage Industrial Automation sells and supports industrial controls and automation product solutions in the OEM and End User sectors.

Major Duties & Responsibilities


  • Customer account set up and administration
  • Build relationships with existing customers to better understand their needs
  • Handle all aspects of order entry and administration
  • Customer quotations and inquiries
  • Learn capabilities of the Company to become an effective customer support resource
  • Build and help nurture relationships with vendors
  • Able to multitask, prioritize, and manage time efficiently
  • Well organized with excellent customer follow up

Minimum Skills & Abilities

  • Knowledge of order process from initiation to close
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred
  • Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers

Minimum Education & Experience


  • Minimum of two years in a sales or sales support role
  • Previous experience in outbound call center, inside sales experience, or related sales experience preferred


  • High school degree or equivalent
  • Bachelor's degree in a technical or business discipline or equivalent experience preferred

Apply for this Position

Back to All Careers

Member Since 2023


Apply for this position

(Please combine your cover letter and resume into one attachment for upload - .doc, .docx, or .pdf only)